Last Updated: April 2026
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund only. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at operations@glossiergirls.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
GLOSSIER GIRLS PERFUMES & COSMETICS TRADING L.L.C
Attn: Returns
RMA #
N G I BUILDING, Port Saeed, Dubai
Unit No: 403-36
Port Saeed, Dubai 00000
United Arab Emirates
Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
We will notify you by email when your return has been processed.
Should the customer request a refund for any order after it has left the United Arab Emirates, the refund will not be processed until the product has been returned to the United Arab Emirates and physically delivered to us.
We are unable to issue any refund for an order while the product is outside the United Arab Emirates or while it is in transit, for as long as the product has not been returned to and received by us, as the inspection and receipt procedures cannot be completed before the refund is carried out.
Once the product has been received and the verification procedures completed in accordance with our return policy and the applicable rules, the amount due to the customer will be refunded through the original payment method used at the time of purchase.
The receipt and return of the product to us is an essential condition for initiating the refund procedures, in accordance with the laws and regulations in force in the United Arab Emirates.
Please note: return and refund procedures vary according to the condition of the product and the reason for the return, and each case is handled in accordance with the law and the applicable rules in the United Arab Emirates.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at:
0566936051